Privacy policy

Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data, we inform users of this website about the processing of their personal data.

Data Controller

Owner: Néstor Fernández Ortiz / TermoTemp 
NIF/DNI: 04623314s
Address: Buendía Cuenca
Email: nestor.nfo12@gmail.com

Data We Collect

Through this website, we may collect the following personal data:

  • Full Name

  • Shipping address

  • Email address

  • Phone number

  • Payment information (managed through secure platforms)

Purpose of Processing

The personal data collected will be used for:

  • Managing orders placed in the online store

  • Processing payments

  • Shipping purchased products

  • Addressing customer inquiries or requests

  • Improving the user experience on the website

Legal Basis for Processing

The data processing is based on:

  • The execution of a purchase contract

  • User consent

  • Compliance with legal obligations

Data Retention

Personal data will be retained for the time necessary to fulfill the purposes for which they were collected and to comply with corresponding legal obligations.

Data Transfer to Third Parties

Data may be shared with third parties only when necessary for the provision of the service, such as:

  • Payment platforms

  • Shipping companies

  • Technology providers that enable the operation of the online store

User Rights

The user has the right to:

  • Access their personal data

  • Request the rectification of incorrect data

  • Request the deletion of their data

  • Request the limitation of processing

  • Object to the processing of their data

  • Request data portability

To exercise these rights, you can send a request to:

NESTOR.NFO12@GMAIL.COM

Data Security

The website owner adopts the necessary technical and organizational measures to ensure the security of personal data and prevent its loss, alteration, or unauthorized access.

Changes to the Privacy Policy

The owner reserves the right to modify this policy to adapt it to legislative changes or changes in the operation of the website.